FAQS
WHAT IS MEANT WITH "HIGH QUALITY GOLD-PLATED JEWELRY"?
All our pieces are externally made of pure 18 carat gold, composed of 75% pure gold and 25% metal alloy. Each piece received three layers of gold in it, two of them 18K gold and the last one of 22K gold (composed of 92% pure gold and 8% metal alloy). This gives the jewelry a thicker layer of gold, assuring a fine finishing, similar to the solid gold jewelry.
HOW DO I TAKE CARE OF MY GOLD PLATED JEWELRY?
In order to keep your jewelry beautiful and looking new, we recommend that you: clean using only tap water and sulfate-free soap, avoiding the use of shampoo and regular soaps, because this may tarnish pieces and their stones. Also avoid using acetone, toothpaste, or alcohol. To avoid oxidation, hand creams, perfumes and deodorants must be applied 10 minutes in advance of putting on your jewelry. Always remove jewelry before applying hair dye. Preferably, don´t wear jewelry at the beach. If you do, avoid applying sun block or sunscreen over jewelry.
WHAT IS ZIRCON?
Zircon is a synthetic stone, considered to be the best diamond look-alike ever developed in laboratory. The Zircon applied in the pieces is imported from Austria and is of the highest quality.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept the following online payment methods: Visa, MasterCard, AmericanExpress, ChinaUnionPay, JCB, Diners, CartesBaincairs, Discover, VisaElectron, Maestro, ApplePay and Online Bank Transfer powered by Klarna.
DO YOU OFFER GIFT CARDS?
Yes! eGift Cards are available here. To redeem, insert the code at checkout.
WHAT IS YOUR RETURN POLICY?
We carefully check individually each product before shipping. In the rare case of a defect, products can be returned within 14 days. Mailing expenses for reconsignments have to be paid by the customer.